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Customer Service Advisor 15h

Job Reference: Nottingham, UK
Date Posted: 04 December 2017
Employer: Ladbrokes
Location: Nottingham, UK
Salary: Market Rate
Sector: Bookmakers
Job Type: Part-Time
Closing Date: 19 December 2017

Job Description

Job Purpose
Deliver highest standard of customer service, personal standards and work as part of a team to support delivery of sales targets and promotional activity, contributing to a safe and enjoyable environment
 
Responsibilities & Experience

  • Delivering consistently exceptional customer service and ensuring a great customer journey.
  • Complying with the following:
  • Health and safety procedures
  • Responsible Gambling and Self-Exclusion Guidelines
  • Security Procedures
  • Think 21
  • Maintaining high shop standards, taking pride in the shop and adhering to company uniform policy.
  • Ensuring the shop is clean and a shop tidy is completed at regular interviews when on duty.
Maintaining their knowledge of the company’s product offering at all times to enable confident interactions with customers.
About The Company
Every day thousands of people around the world enjoy betting and gaming with Ladbrokes. Part of Ladbrokes Coral Group, we are the home of the world’s best-loved betting and gaming brands and one of the biggest players in the UK with a significant presence across the globe.

As a business that continually brings excitement to our customers’ betting and gaming experience, we believe it’s really important that our people have plenty of reasons to be excited about working with us too. And for you, we believe there really couldn’t be a more thrilling time to join us. We’re changing the way people experience betting and gaming. In fact, you could say we’re breaking down barriers and re-writing the rulebook on it.

We are incredibly passionate about sport here at Ladbrokes, so if you are too, take a look around and explore the exciting opportunities we have waiting for you.
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