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Customer Service Advisor Exeter

Job Reference: 00797667
Date Posted: 11 September 2017
Employer: Ladbrokes
Location: Exeter
Salary: Market Rate
Sector: Bookmakers
Job Type: Part-Time
Closing Date: 01 October 2017

Job Description

Job Purpose
Deliver highest standard of customer service, personal standards and work as part of a team to support delivery of sales targets and promotional activity, contributing to a safe and enjoyable environment
Responsibilities & Experience

  • Delivering consistently exceptional customer service and ensuring a great customer journey.
  • Complying with the following:
  • Health and safety procedures
  • Responsible Gambling and Self-Exclusion Guidelines
  • Security Procedures
  • Think 21
  • Maintaining high shop standards, taking pride in the shop and adhering to company uniform policy.
  • Ensuring the shop is clean and a shop tidy is completed at regular interviews when on duty.
Maintaining their knowledge of the company’s product offering at all times to enable confident interactions with customers.
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